The online service is provided by Business Center Hermes LLP (further – the Contractor). The Customer and the Contractor have entered into this Agreement (further – the Agreement), as follows:
Agreement — this agreement of the parties on all essential terms of service provision, drawn up in the form of a public offer, and subsequently accepted unconditionally by the Customer of services in full through its acceptance. This Agreement is a transaction consisting of an accepted public offer and its integral parts in the form of rules and regulations posted on the website. The procedure of the Agreement execution is defined further in the text in accordance with Articles 395 and 396 of the Civil Code of the Republic of Kazakhstan.
Offer — a public offer to conclude an agreement, posted on the website https://befine.kz
Acceptance — a full and unconditional acceptance by the Customer of the terms of this Agreement. Website — the website of the Contractor on the Internet, located at https://befine.kz which is used for Orders by the Customer.
Hotel – BeFine hotel complex in Beskaynar village of Talgar district of Almaty region
Customer —a capable individual over 18 who has the legal right to enter into contractual relations with the Contractor, including booking services on the website.
Order — a set of the Hotel services formed by the Customer by selecting a suitable option as a result of a search in the online Booking System.
Online Reservation and Payment System (further – the System) —an information system containing information about received Orders, availability of Hotel rooms, rates and rules of their application, as well as other conditions for the provision of offered services. The information in the System can be changed or supplemented at any time. In this regard, the Customer is offered to use the System in the “as is” mode.
Contact information — personal and contact data of the Customer for prompt communication with him on issues related to the ordered services.
Reservation — reservation of Hotel rooms that occurs as a result of a number of actions performed by the Customer in the System in accordance with the Reservation and Payment Rules.
Reservation and Payment Rules — a set of rules and instructions according to which the Customer books Hotel services on the website, as well as pays for the Reservation made.
and contacts the Customer to resolve any issues. If the Customer is unavailable or the issue remains unresolved, the Contractor reserves the right to cancel this Order and return the funds to the bank card of its owner.
After performing any of these actions by the Customer on the Contractor’s website, the Agreement is considered to be concluded.
Any incorrect or fraudulent Reservation or resale of an Order is prohibited.
current legislation of the Republic of Kazakhstan, except for cases where the violation of the Customer’s rights occurred as a result of force majeure.
If there are any questions, the Customer can contact us by phone: +7 (727) 3007000, +7 (776) 222 7000, or by email firstname.lastname@example.org
Business Center Hermes LLP
Legal address: 180, Muratbayev street, Almaty BIN 150640001910
at Almaty branch of Bank CenterCredit BIC KCJBKZKX
Location: Section 1105, Kunaev Street, Beskaynar village, Talgar district, Almaty region